1. Commitment to Protect Your Privacy
We are committed to protect your personal and data privacy. To ensure you can make informed decisions and feel confident about supplying Data (as defined below) relating to you when using our website, mobile and other services, we provide this notice outlining our practices and the choices you have concerning how the Data is being collected and used.
2. The Data We Collect
We request information in several areas of our website, mobile services and other channels. The types of information ("Data") we collect may include but not limited to:
Certain Data (particularly relating to your personal information and contact information) are required for specific services and if you fail to supply such Data as requested from each specific service, we may be unable to deliver you the services in full.
3. Purpose for which the Data are Collected and Used
We may use the Data you provided for one or more of the following purposes:
We may from time to time use aggregate non-identifying information about our customers to better design our website and/or to improve our services and products. This means we may provide this information to third parties. However, this information will never identify any single user in particular. Except as provided below, we will not knowingly or intentionally use or share the Data provided to us in ways unrelated to the purposes aforementioned.
4. How to Access or Correct Your Data
You are entitled to access or correct any Data held by us. If you wish to obtain a copy of any of your Data or if you believe that the Data relating to you which we collect and maintain is incorrect, please contact us.
In accordance with the terms of the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region, we have the right to charge a reasonable fee for the processing of any data access request.
We may collect information regarding your IP address, browser type, domain name and access time. This information is used for our own research purposes and is separate from the Data. We do not link IP addresses to any personal information. In rare instances, IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.
6. Our Commitment to Data Security
To maintain the accuracy of the Data, as well as preventing from unauthorised access and ensuring the correct use of the Data, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the Data we collect.
7. Links to Other Sites
This website contains links to other sites that are operated under different privacy practices. You should remain alert when you leave our site and read the privacy statements of other websites. We have no control over Data that is submitted to these third parties.
8. Disclosure and Transfer of Data
We may disclose and transfer Data (whether within or outside of Hong Kong) to our associated companies and/or business associates and other persons who we consider appropriate in connection with the services and products provided or to be provided to you; to facilitate communication of news and information about such services and products; and/or otherwise relating to the purposes mentioned above.
We may also disclose the Data when required by law or court order, or as requested by other government or law enforcement authorities, or in the good faith that disclosure is otherwise necessary or advisable including and without limitation to protect our rights or properties or the rights or properties of our subsidiaries or associated companies. This also applies when we have reason to believe that disclosing the Data is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
9. Your Choice
You always have ultimate choice and control of the Data we store, as well as the types of information you would like to receive from us. When you receive our promotional materials, you will have the choice to receive, or not to receive in future, promotional materials or latest fare information from us. We will occasionally send you email updates about our latest products and services, as well as special offers to those who subscribe to such services.
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